Job Title: Education Manager-Adult Education Program

Location: North Charleston, South Carolina

Type: Full-time or Part-time (more details below)

Reports to: Adult Education Program Director

Expectation: 

All Trident Literacy Association staff members are entrusted with upholding our commitment to superior program quality, outstanding student achievement, and seamless organizational operations. This necessitates personal excellence and understanding your integral role in our collaborative team, all working together to achieve our shared objectives. As a member of our team, you are an indispensable part of a collaborative and dynamic workforce. We recognize the importance of personal excellence in fulfilling your role and contributing to the overall success of our organization. Understanding the significance of your role within the broader team framework, we encourage open communication, shared insights, and a collective spirit that empowers every individual to thrive in their unique capacities.

Position Summary: 

Education Managers are responsible for all components of Trident Literacy’s Case Management Approach to student learning and meeting performance measures required by the state and federal governments and Trident Literacy Association.

Key Responsibilities:

• Complete and maintain required training as assigned by the Adult Education Program Director and Executive Director on learning assessment, current policies and procedures, and online platforms used in the program.

• Assist with new learner orientation planning and execution.

• Manage and coordinate a caseload of learners.

• Assess students (pre-testing and post-testing) and develop a learning plan based on results.

• Provide 1-on-1 and small group instruction and guidance (small groups of 5 or less).

• Ensure the security and privacy of learner information at all times. 

• Ensure that self and volunteers document all learning sessions in digital activity records immediately.

• Manage and coordinate with volunteers who assist in providing 1-on-1 and small group (5 or less) instruction.

• Create a positive learning environment.

• Guide learners in setting goals for their learning, educational attainment, and careers.

• Create study plans in cooperation with learners.

• Communicate with and advise learners.

• Monitor and document achievement and attendance.

• Assist in planning and execution of program events and partnerships, such as but not limited to: annual achievement ceremony (GEDs, Google Career Certificates, IET Programs, U.S. citizenship, and other milestones), annual Founders Day Luncheon, and Giving Tuesday.

• Assist in program recruitment and outreach.

• Maintain any professional certifications and licenses.

• Maintain a positive and constructive atmosphere of teamwork and cooperation between coworkers. 

• Other duties as assigned by the Adult Education Program Director or Executive Director that pertain to tangible and intangible components of Trident Literacy Association’s holistic Case Management Approach.

Required Skills and Experience:

• Bachelor’s degree is required; advanced education degree or SC State Teaching Certifications are a plus.

• Excellent interpersonal skills with a proven ability to build and maintain relationships.

• Exceptional written and verbal communication skills.

• Highly organized, detail-oriented, and able to manage multiple projects simultaneously.

• Demonstrated ability to work effectively independently and as part of a team.

• Knowledge of Google Workspace and ability to learn Oneflow and other software systems used by our team.

Physical Requirements:

It may require travel for events and training. 

About Us:

Trident Literacy Association is an Equal Opportunity Employer. At TLA, we are unwavering in our commitment to fostering a diverse, equitable, and inclusive environment for all. We believe that diversity enriches our workplace, enhances the quality of our programs, and contributes to the overall success of our mission. Diversity is not only a strength but a driving force behind innovation and positive change. By fostering a workplace that embraces diversity, equity, and inclusion, we create an environment where all individuals can thrive, contribute their best, and achieve their fullest potential.

Our Commitment:

• Celebrating Diversity: We celebrate the unique perspectives, backgrounds, and experiences that each team member brings to Trident Literacy Association. Embracing diversity is fundamental to our identity.

• Equal Opportunities: We are dedicated to providing equal opportunities for employment and advancement to all, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or any other characteristic protected by law.

• Inclusive Culture: We strive to create an inclusive culture where every individual feels valued, respected, and heard. Our commitment to inclusion extends beyond our staff to the learners, volunteers, and communities we serve.

• Equity in Access: Trident Literacy Association is committed to addressing inequities in access to education. We work tirelessly to ensure that our programs are accessible, inclusive, and supportive of learners from all walks of life.

• Continuous Learning: We recognize the importance of continuous learning and self-reflection in our DEI journey. We actively seek opportunities to educate ourselves, challenge biases, and cultivate an organizational culture that promotes equity.

Please email your resume and cover letter to cbroxton@tridentlit.org by February 15, 2024.